How do CK311 service requests work?

Step 1 - Submit

Request a service or report an issue to help improve your community.
Requests will be reviewed by Customer Service during regular business hours.

Step 2 - Assigned

Once reviewed by Customer Service your request will be assigned to the appropriate department.

Step 3 - In Progress

We’re on it. Completion times vary by request type.

Step 4 - Closure

Sign-in or create an account and you will receive an update once the request is complete.

Additional Service Options

Service requests and inquiries can also be submitted to CK311 without creating an account by opening a new case using the button below or by dialing 311.